Rep AI Alternatives for Shopify (2026)

The main Rep AI alternatives for Shopify are BOBBI Smart Store, Manifest AI, Tidio with Lyro AI, Octane AI and Gobot. Rep AI adds a proactive AI sales chat to your existing theme and automates support. Merchants usually look elsewhere for one of three reasons: its plans are priced by monthly visitors, they want the store itself to guide shoppers rather than a chat window, or they need a support-first helpdesk or a product quiz instead.

Disclosure: this comparison is published by BOBBI Oy, the maker of BOBBI Smart Store, which is listed first. Every other app is described by what it does best, using its official Shopify App Store listing, checked between 24 September and 2 October 2026.

Rep AI alternatives compared

Prices in USD as listed on each app's Shopify App Store listing; several plans scale with visitors, conversations or orders. Ratings change daily.

Why merchants look for Rep AI alternatives

Price that grows with traffic. Rep AI's plans are set by monthly visitors: $104 for up to 10,000, $209 for up to 25,000 and $368 for up to 50,000.
A different approach to selling. Some merchants want the whole storefront to guide shoppers, not a chat window that opens on top of the existing page.
A different main job. Stores whose chats are mostly about orders and returns often prefer a support-first helpdesk; stores matched by a few attributes may prefer a quiz.

The alternatives, one by one

1. BOBBI Smart Store — best for a storefront that sells by itself

BOBBI turns your Shopify catalog into a Smart Store: shoppers say what they need, tap simple choices, and see the matching products while the conversation narrows them down, then pay in your native Shopify checkout. It installs from the Shopify App Store in minutes and runs in parallel with your theme. Consider that it is new (launched August 2026) and focuses on selling rather than support tickets.

2. Manifest AI — best for ChatGPT-style recommendation chat

Manifest AI is the closest like-for-like alternative: an AI chat on your existing store that recommends products, with a quiz mode and cart recovery. It is free to test; paid pricing is not published on the listing.

3. Tidio with Lyro AI — best for support-first chat

Tidio is a widely used live chat and helpdesk; its Lyro AI agent answers common customer questions. Choose it when support volume is the main problem. There is a free plan, paid plans from $29/month and Lyro AI from $39/month.

4. Octane AI — best for product-finder quizzes

Octane AI builds quizzes that recommend products and collect answers for email and SMS. The path is scripted rather than an open conversation. From $50/month with a 14-day trial.

5. Gobot — best for a quiz plus chatbot on a small budget

Gobot pairs a guided-selling quiz with an AI support chatbot, and the first 5,000 engagements are free. Its App Store rating is 3.4 from 20 reviews, so read recent reviews before committing.

How to choose

Want every visitor guided to the right product by the store itself: BOBBI Smart Store.
Want the same chat-on-theme model as Rep AI: Manifest AI.
Most chats are about orders, shipping and returns: Tidio with Lyro AI.
A few fixed questions decide the match: Octane AI or Gobot.
Whatever you choose, run it on part of your traffic first and judge it by revenue per session.

App	Best for	How it differs from Rep AI	Starting price	Free plan / trial	App Store rating
BOBBI Smart Store	A storefront that guides every shopper to the right product	The store is the conversation: shoppers chat and tap simple choices with products in view, instead of a chat window on top of the page	See App Store listing	See App Store listing	5.0 (4)
Manifest AI	ChatGPT-style product recommendation chat	A similar chat on your existing theme; paid pricing is not published	Contact sales	Free plan to test	4.6 (60)
Tidio (Lyro AI)	Support-first live chat with an AI agent	Stronger on support tickets and live chat; selling is secondary	$29/month; Lyro AI from $39/month	Free plan; 7-day trial	4.8 (1,349)
Octane AI	Product-finder quizzes	A scripted quiz instead of open chat; collects answers for email and SMS	$50/month	14-day trial	4.7 (208)
Gobot	A quiz plus chatbot on a small budget	Combines a guided quiz with a support bot; check recent reviews	Paid plans on request	First 5,000 engagements free	3.4 (20)
Rep AI (for reference)	Proactive AI sales chat plus support automation	—	$104/month (Starter, up to 10,000 visitors)	100 free visitors/month on Pay-as-you-Grow; 14-day trial	4.6 (117)

Frequently asked questions

What is the best alternative to Rep AI for Shopify?

It depends on why you are switching. If you want the store itself to guide every shopper to the right product, BOBBI Smart Store turns the storefront into a conversation where shoppers chat and tap simple choices. For a similar chat window on your existing theme, Manifest AI. If support tickets are the main job, Tidio with Lyro AI. If a fixed product quiz is enough, Octane AI.

How is Rep AI priced?

As listed on the Shopify App Store on 2 October 2026, Rep AI is priced by monthly visitors: Starter is $104 per month for up to 10,000 visitors, Basic $209 for up to 25,000 and Standard $368 for up to 50,000. A Pay-as-you-Grow option is free to install with 100 free visitors per month, then $12 per 1,000 additional visitors. Paid plans include a 14-day free trial.

How is BOBBI different from Rep AI?

Rep AI opens a proactive AI chat on top of your existing theme and also automates support questions such as order tracking. BOBBI Smart Store is the storefront itself: shoppers find and buy the right product by chatting and tapping simple choices, with the matching products in view, and pay in your native Shopify checkout. BOBBI focuses on guiding the purchase, so you keep your helpdesk for support tickets.

Can I try BOBBI without removing Rep AI?

Yes. BOBBI installs from the Shopify App Store, reads your catalog from Shopify automatically and runs in parallel with your theme. You choose what share of visitors sees the Smart Store, so you can compare before you change anything else.